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NCDC CANCELLATION POLICIES

All cancellations must be submitted in writing to membership@ncdc.org or faxed to 202-637-0471.

Workshop and Event Cancellation Policy (excluding Annual Conference and Webinars)

All cancellations must be submitted in writing. Cancellations received in writing before 14 days prior to the start date of the workshop will receive a refund minus a 20% administrative fee. Cancellations received in writing 13 days or less prior to the event will not receive a refund. Special consideration regarding refunds may be given in serious, unforeseen circumstances, at the discretion of NCDC.

Annual Conference Cancellation Policy

All cancellations must be submitted in writing. Cancellations received on or before July 31 will receive a full refund minus a $150 administrative fee. Cancellations received after July 31 will not receive a refund. Special considerations may be given in serious, unforeseen circumstances, at the discretion of NCDC. Spouse/Guest, reception, special event, and workshop fees are non-refundable. Hotel reservations must be cancelled directly by the attendee and are not the responsibility of NCDC.

Webinar Cancellation Policy

Refund policy: Discounted webinars are non-refundable. A full refund of the regular registration fee will be assessed for any NCDC webinar that is canceled in writing with at least 48 hours notice. A registration fee for webinars may be transferred to another session or archive product within the same calendar year. Registration fees may not be carried to a future calendar year. Archive products include the CD recording package or download and handouts for any past program (or future program that will occur in the same calendar year.) Refunds will not be awarded for the difference in price between the cancelled webinar and the recorded version. You may transfer a program one time to another program, download or CD. Any program, download or CD purchased individually is priced at the published rates.